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Mallard Creek
High School
3825 Johnston Oehler Road
Charlotte, NC 28269
Courier #: 445
P: 980-343-1341  |  F: 980-343-1342 
Principal: Jennifer Dean
LC: Northeast
Bell Schedule: 7:15 AM - 2:15 PM
Grades: 9-12
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Remote Learning Resouces

Remote learning Contacts.pdf  -if you are having technology issues, please refer to the attached chart to find contact information. 

Student Remote Technology Support Form - students, if you are having technology issues, please fill out the linked form to get more support. 

Chromebook Take Home Information

YouTube Tutorial:

1. Turn on Computer
2. Connect to your home Wi-Fi
3. Log in to the Chromebook
         password: your Google Chrome password
4. Once you enter the first website, you will encounter the filtering process. Type in your user name as
5. Last screen of credentials type in 
         password: YYYYMMDD (8 digit birthdate)
6. You are ready to use your Chromebook. 


Student Login Walkthrough for Chromebook

Canvas Information

Canvas Family Session Recording/ Information



Common login questions page 

CMS Canvas Parent Observer Account Instructions.pdf

For Canvas, Students go to... and then click on go to login portal and sign in with Google account
or and then click on go to login portal and sign in with Google account

PowerSchool Information for Parent Portal 

Parent Portal.pdf

PowerSchool SIS Parent Portal Quick Start Guide.pdf

Parent Portal Guide Video

Parents can set up their own accounts with student access information provided by the school.


To create a new PowerSchool parent account do the following:

  1. Using your browser, go to

  2. Click the Create Account tab

  3. Click the Create Account button

  4. Follow the instructions and enter your account information.  To link one or more students to your PowerSchool account, obtain the student's Access ID and Access Password from your student's school. 


Note: You will not be able to view your student's data unless you link your student to your account with the school-provided student Access ID and Password. Please contact your child’s counselor to obtain the access id and password. 

Internet Information

Spectrum is offering free internet access.  Parents must call 1.833.267.6094.  Families are stating they must pay their past due balance, however the problem is they are calling to get cable and internet and that should not be.  They should call and only ask for the free internet for educational purposes.  They will get a user name and password to access the internet.  There is no package deal.   After 2 months of free service they will start to get billed, therefore they will need to contact Spectrum to cancel this service if they are not able to maintain it.


Charter Communications – Charter is partnering with school districts to ensure local communities are aware of its tools to help students learn remotely.  It has opened its WiFi Hotspots for public use. To enroll in the program, call 1-844-488-8395. Installation fees will be waived for new student households.


Remote Learning Daily Minutes_High.pdf

Mallard Creek High School Covid 19 Office Hours (1).pdf

2020–2021 Revised Academic Calendar for K–5, K–8 and Secondary 6–12 Schools(March 2021).pdf

MCHS 2020-21 Rotation Update.pdf

Charlotte-Mecklenburg Schools
P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.